Privacy policy

9.1 Personal data

The "Hydria" ceramic art workshop is the creator and owner of the trademark and the online shop

Our goal is to provide the best service and convenience to our customers. The e-shop was created to meet the needs of customers in a simple, modern and secure way. All of your personal data is subject to the strict privacy policy of our company in accordance with applicable national and community law, including the new European General Data Protection Regulation (GDPR) effective from the 25/5/2018. The personal information which we hold will be treated securely. We only receive your personal information, once you send off the completed form and never while you fill in the details. In order to achieve your best possible service, it is important that you provide us with this information for the following reasons:

a) The smooth handling of your orders
b) To evaluate the quality of services provided to our customers
c) The protection and credibility of these transactions
d) The effective and direct communication between us (customer-store).

As a user you voluntarily provide details and consent to and accept the impending disclosure and processing of such personal information, solely by employees of the company, and only within a smooth, easy and fair manner and secure transaction handling.

Visitors to do not need to disclose their identity unless

they want to.

Personal data is required only when:(a) ordering an item; b) register as a member of our site and / or

(c) sending an email
We maintain the following types of user data:

1) information that the user provides when registering as a customer,

2) information provided by the user in order to process his/her order, and

3) Information provided by the user by participating in competitions and other promotional activities that take place from time to time.

In addition, you may be asked for information such as shipping or delivery information, pricing information, or details of the quote you might have requested. Explicitly excluded, and our customers will never be asked for, are credit/debit card information and bank details. We use the information you provide to contact you about:

(a) the correct delivery of your order;
b) to confirm and identify the client when needed

c) informing you of new or alternative products or special offers from our collection

(d) the receipt of prizes when someone wins a competition. You can choose whether or not you wish to receive such updates from by sending your inquiry by e-mail to

9.3 ACCESS / AMEND / DELETE DATA The user/member/customer is entitled
(a) to access

(b) modify or/and
(c) delete his personal data held at For your own safety, you will be asked to confirm that the person making the changes is in fact the same person as the user by confirming the password. By providing the password, you enter our page as a member where there will be available options to amend or delete all information. For any further assistance or questions, please contact via the contact form or by e-mail at

The details of our users (name, profession, e-mail, home address, etc.) and the transactions via our e-shop are considered confidential and the store is responsible for their protection. Please note that we do everything possible to protect your personal information, but the protection of your password on our site is entirely up to you. The company and its affiliates are required to disclose such information only to the person concerned or if lawfully requested by judicial, police, or administrative authorities. The existence of the right of access and the right of opposition, pursuant to articles 12 and 13 of law 2472/1997, is also hereby notified.

Cookies are comparatively small text files, which are installed on the

user's device, allowing websites such as to operate smoothly and without technical irregularities, to collect multiple user selections, to identify frequent users, to facilitate their access to it, and

to collect data to improve the content of the site. Cookies do not harm users' computers or the files stored on them. We use cookies to provide you with information and to process your orders and are automatically deleted at any time you exit the site. Please be aware that cookies are absolutely necessary for the website to function properly and seamlessly.

All content in this section is an integral part of the Terms and Conditions of use and operation of